Try in Firefox's safemode and with all other plugins disabled by setting to never activate. That is particularly important with Real Player related software, as historically that has not always got along well with FlashPlayer on Firefox. * [[Troubleshoot Firefox issues using Safe Mode]] * [[Disable or remove Add-ons]] # Does that help ? <br /> Do you get fewer, or no crashes ? # If you still get crashes please visit ''about:crashes''. A explained lower down. Please provide 3 or 4 Crash IDs from crashes from safemode & other plugins disabled. They start ''bp-''. Forum software converts those to links but only AFTER they have been posted. You will not see the link in ''Preview Reply'' Also see * [[Flash Plugin - Keep it up to date and troubleshoot problems]] Please post back with further information, and say what you tried. -------- We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box. ''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx29|width=500]] Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.