Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

"Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

  • 1 antwurd
  • 13 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Matt

ltroiano
ltroiano
more options

I was getting an error message about cache quantity reached. I uninstalled everything, it would not let me clear the email account I had loaded it, I deleted the files for that email address, reinstalled it, and now got this message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." It is obvious I deleted something I shouldn't have in the first uninstall, now how do I fix it?

Thanks!

Laura

I was getting an error message about cache quantity reached. I uninstalled everything, it would not let me clear the email account I had loaded it, I deleted the files for that email address, reinstalled it, and now got this message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." It is obvious I deleted something I shouldn't have in the first uninstall, now how do I fix it? Thanks! Laura

Alle antwurden (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

can we start right as the beginning with a new profile, like you had never installed Thunderbird before? If so;

Type on the start menu/search %appdata%\Thunderbird and press enter. there will be a file in the folder names Profiles.inin. Delete it. Restart Thunderbird.

You have just deleted the reference file that tells Thunderbird where your profile is located. On restart you should be prompted to set up email account as if you had never had Thunderbird before.