Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

SYNC stores and syncs passwords but fails to connect at Firefox startup. Help article didn't fix.

  • 4 antwurd
  • 1 hat dit probleem
  • 5 werjeftes
  • Lêste antwurd fan cor-el

mrfixitnv
mrfixitnv
more options

I have two laptops with Ubuntu 14.4 LTS and one with Win7. All with Firefox, Adblock, Noscript and HTTPS everywhere. All three laptops do the same thing. Have privacy set to clear history with passwords under data un-checked. Sync works between devices, passwords are stored. Get the SYNC failed to connect, incorrect password or username when Firefox starts up. Firefox and OS's are up to date.

I have two laptops with Ubuntu 14.4 LTS and one with Win7. All with Firefox, Adblock, Noscript and HTTPS everywhere. All three laptops do the same thing. Have privacy set to clear history with passwords under data un-checked. Sync works between devices, passwords are stored. Get the SYNC failed to connect, incorrect password or username when Firefox starts up. Firefox and OS's are up to date.

Keazen oplossing

Does sync store a saved password for account.firefox.com? Check your password manager on one of the devices that has the incorrect name and password.

If you clear cookies and history on close, sync will be logged out in my experience.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (4)

guigs
guigs
more options

Keazen oplossing

Does sync store a saved password for account.firefox.com? Check your password manager on one of the devices that has the incorrect name and password.

If you clear cookies and history on close, sync will be logged out in my experience.

mrfixitnv
mrfixitnv Fraacheigener
more options

mrfixitnv said

I have two laptops with Ubuntu 14.4 LTS and one with Win7. All with Firefox, Adblock, Noscript and HTTPS everywhere. All three laptops do the same thing. Have privacy set to clear history with passwords under data un-checked. Sync works between devices, passwords are stored. Get the SYNC failed to connect, incorrect password or username when Firefox starts up. Firefox and OS's are up to date.

Follow-up on my post. Sync started working. Not sure why, it was after excluding passwords from being cleared at close of Firefox and after I logged into Sync from a second laptop and had it Sync.

Holtonsweet
Holtonsweet
more options

sorry not answer, i'm looking for help myself

Bewurke troch Holtonsweet op

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Sync version used in Firefox 34 and later uses the password manager to store the name (e-mail) and password to be used to connect to the Sync server. The chrome://FirefoxAccounts entry in the password manager stores the authentication data (kA and kB) in JSON format.

Make sure the you do not use "Clear history when Firefox closes" to clear the passwords.