Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Backup seens to be missing some e-mails

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan Toad-Hall

more options

Hello,

For some time, I've being selecting my e-mails (usually with Ctrl + A) and using File >> Save As >> File to backup my e-mails. This way all e-mails are stored individually.

I've notice tough that for some folders the mail count between Thunderbird and the backup folder doesn't match.

For ex.: On thunderbird, selecting all e-mails shows me 197 e-mails. On my backup folders, shows only 185. There is a difference in file size as well. Thunderbird says is 83,5 mb meanwhile the folders has roughly 82,3 mb

Am I missing e-mails? Or is that normal? Doesn't happens with all folders though.

Using POP.

Hello, For some time, I've being selecting my e-mails (usually with Ctrl + A) and using File >> Save As >> File to backup my e-mails. This way all e-mails are stored individually. I've notice tough that for some folders the mail count between Thunderbird and the backup folder doesn't match. For ex.: On thunderbird, selecting all e-mails shows me 197 e-mails. On my backup folders, shows only 185. There is a difference in file size as well. Thunderbird says is 83,5 mb meanwhile the folders has roughly 82,3 mb Am I missing e-mails? Or is that normal? Doesn't happens with all folders though. Using POP.

Alle antwurden (1)

more options

First check you have this view: View > Folders > All or Menu icon > Folders >All

Test: If I select a folder I created and use Ctrl + A it will show: 22 conversations. however, one of those conversations has a thread with a response, so in reality there are 23 emails which is displayed in bottom status bar. After using Save As, it shows 23 .eml files in the desktop folder.

A folder size can be misleading. In Thunderbird the mbox file may have 'marked as deleted' emails. these 'marked as deleted' emails are removed when you compact the folder, thus reducing the file size.

however, there is some differences depending upon where you are looking. I notice that in the Folder Pane folder 'Size', it says that folder is 5MB Same mbox file shows 4,828 KB in the size column. when I hover over the mbox file it says :4.71 MB hover over the 'saved as' folder also says 4.71 MB