Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

How do I import my old address book

  • 1 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan gild

ronrsino
ronrsino
more options

I have always used thunderbird for my emails, but recently and computer troubles after downloading Windows 10. I had to perform a reset function which removed all the apps from my computer, including email. I was left with a file called "Removed Apps" and it contained my Mozilla Thunderbird file. When I tried to open this I was asked to download it again. All my address book contacts were gone. Is there any way of recovering them?

I have always used thunderbird for my emails, but recently and computer troubles after downloading Windows 10. I had to perform a reset function which removed all the apps from my computer, including email. I was left with a file called "Removed Apps" and it contained my Mozilla Thunderbird file. When I tried to open this I was asked to download it again. All my address book contacts were gone. Is there any way of recovering them?

Alle antwurden (1)

gild
gild
more options

Normally, If you upgrade Thunderbird, it will try to open your default profile, BUT... It looks like Windows 10 upgrade had issues and you had to reset (recover?), When you downloaded/installed a new Thunderbird it created a new profile. Hopefully, your missing profile is located in the 'Removed Apps' folder. You can follow the procedures in the link to 'recover' the old profile.

https://support.mozilla.org/en-US/kb/profiles-tb

TB-38.2 Win10-PC (edited to correct information)

Bewurke troch gild op