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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Sync not worked, lost all my bookmarks and saved credentials

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  • 2 hawwe dit probleem
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  • Lêste antwurd fan iyirfanyounus

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I sign up for a new account with my existing gmail ID, and selected all option for syncing. Then i changed my Operating System and after installation I intsalled latest firefox and signed in with the same id. I was expecting that I will bring all my bookmarks and saved passwords, but nothing came. All my saved bookmarks and even saved credentials are lost now. What should I do now ?

I sign up for a new account with my existing gmail ID, and selected all option for syncing. Then i changed my Operating System and after installation I intsalled latest firefox and signed in with the same id. I was expecting that I will bring all my bookmarks and saved passwords, but nothing came. All my saved bookmarks and even saved credentials are lost now. What should I do now ?

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When you reset/refresh Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems.

See also:

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Please explain a little more keeping in view that I formatted my C drive and installed a fresh copy of windows 8.1, I dont understand what's the perpose of sync when my data is not saved on server. Just as we've on Chrome, just log in to one Id, and it bring back all book marks and saved credentials.