Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes constantly

  • 1 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan cor-el

michi-wunderlich
michi-wunderlich
more options

Dear support team,

my firefox kepps on crashing over and over again. I update to the latest version. Removed firefox from my computer and installed it again. Firefox keeps on crahing in the safe mode. My computer is updated (windows 7 pro). I´m sure that i have no viruses on my computer. I think my plug ins and add ons are up to date.

ID of the last crash: bp-48965259-917b-4f9f-8633-26be62150927

I´m really desperate. Would be great if you can help me. thanks a lot.

best,

michael

Dear support team, my firefox kepps on crashing over and over again. I update to the latest version. Removed firefox from my computer and installed it again. Firefox keeps on crahing in the safe mode. My computer is updated (windows 7 pro). I´m sure that i have no viruses on my computer. I think my plug ins and add ons are up to date. ID of the last crash: bp-48965259-917b-4f9f-8633-26be62150927 I´m really desperate. Would be great if you can help me. thanks a lot. best, michael

Alle antwurden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.