Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I updated Firefox, another file (type exe) also downloaded. There is no exact date, just the day. I cannot open it.

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This is the file: https://s3.amazonaws.com/turbo-bundles/windows/e3231ef3418f60951e7d0ff44ed9f476/TurboYourPC_Setup.exe Can you help to explain what it is for? I have many current problems with seemingly unauthorized changes in my computer settings.

This is the file: https://s3.amazonaws.com/turbo-bundles/windows/e3231ef3418f60951e7d0ff44ed9f476/TurboYourPC_Setup.exe Can you help to explain what it is for? I have many current problems with seemingly unauthorized changes in my computer settings.

Keazen oplossing

Sounds like you fell for a fake update notification. Do not attempt to install that TurboYourPC_Setup.exe program, it may be malicious.

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Keazen oplossing

Sounds like you fell for a fake update notification. Do not attempt to install that TurboYourPC_Setup.exe program, it may be malicious.

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I followed up with a question in the Norton (my Internet Security provider) website. I got no answer. After trying again and getting no response I closed Norton and returned to Mozilla. The file had disappeared. I deleted the update and tried a second time. It worked. Thank you for the assistance. I appreciate it.