Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

downloaded firefox but not running

pinky01
pinky01
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new computer and downloaded firefox but is not opening. tried to delete it but won't let me as it says firefox is running and I need to close it before it will uninstall. It says it is running but I can't find it, can't open it and can't uninstall it. Now what and how do I find it if it is running?

new computer and downloaded firefox but is not opening. tried to delete it but won't let me as it says firefox is running and I need to close it before it will uninstall. It says it is running but I can't find it, can't open it and can't uninstall it. Now what and how do I find it if it is running?

Alle antwurden (2)

FredMcD
FredMcD
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Do you have the Firefox icon on your quick launch? Close Firefox. Right click on the icon and select Open New Tab/Window. Sometimes this works. If it opens, close it by Menu > File > Exit.

This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}

Samantha Fernandez
Samantha Fernandez
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Use another browser, download the FULL installer from

https://www.mozilla.org/en-US/firefox/all/

Check your system requirements (just in case to be on a safer side) 

Save the file. Then, open the PROGRAMS FOLDER and discard the OLD FOLDERS and run the full installer.