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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

since changing to firefox i cannot print e-mails except on one side of the paper

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THIS IS MY EIGHTH REQUEST TO YOU SO HERE IT IS AGAIN: SINCE SWITCHING TO FIREFOX I CANNOT PRINT E-MAILS. WHEN I ATTEMPT TO PRINT E-MAILS THE PRINT COMES OUT EXTREMELY SMALL ON THE LEFT SIDE OF THE PAPER. CAN YOU PLEASE FIX THIS AND IN THE FUTURE LEAVE MY PRINT SETTINGS ALONE!

THIS IS MY EIGHTH REQUEST TO YOU SO HERE IT IS AGAIN: SINCE SWITCHING TO FIREFOX I CANNOT PRINT E-MAILS. WHEN I ATTEMPT TO PRINT E-MAILS THE PRINT COMES OUT EXTREMELY SMALL ON THE LEFT SIDE OF THE PAPER. CAN YOU PLEASE FIX THIS AND IN THE FUTURE LEAVE MY PRINT SETTINGS ALONE!

Alle antwurden (1)

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Sorry to hear your emails are not printing at a readable size.

Just to clarify: this is a problem printing emails you opened in Firefox, using an online email site? This is not a problem in a stand-alone email program like Thunderbird, Windows Live Mail, Office Outlook, etc.

Two questions:

(1) Is this problem limited to your email site? For example, if you call up Print Preview on this site, does Firefox also behave as though you have a very small paper size on this page?

To call up Print Preview, you can use either:

  • "3-bar" menu button > Print
  • (menu bar) File > Print Preview

Does it make any difference if you adjust the scaling on the Print Preview toolbar? By default, it will be set to Shrink to Fit, but you could experiment with 100% or another fixed size. Any improvement?

(2) On the printout, does the message use the full height of the paper, or does the message use only the upper left a corner of the paper, as though Firefox thought your paper was about a quarter of its actual size?