Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Delete key on the keyboard removes 2 emails instead of one.

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan ThunderFan

more options

How to prevent two emails being deleted when hitting Delete key on the keyboard or delete button inside the app. Second message disappears from the inbox automatically after very brief moment, both go directly to trash. Replacing mouse and keyboard makes no difference. (btw both are new and work flawlessly in every other apps, no double clicks).

Your advice is very much appreciated.

How to prevent two emails being deleted when hitting Delete key on the keyboard or delete button inside the app. Second message disappears from the inbox automatically after very brief moment, both go directly to trash. Replacing mouse and keyboard makes no difference. (btw both are new and work flawlessly in every other apps, no double clicks). Your advice is very much appreciated.

Bewurke troch ThunderFan op

Keazen oplossing

I believe the error is finally fixed. It's still quite difficult to pinpoint the cause. Clearing .msf files and compacting mailbox didn't make a difference although in some situations it may help. After removing account, deleting all relevant profile folders and files, re-adding the account, switching between "Move to this folder" and "Just mark as deleted" in "Server settings->When I delete a message" couple of times, applying download message limit, restarting and removing the limit did the job. On a side note, inbox and other folders were not synchronised correctly to begin with. Weird, the problem was related only to one of many other accounts Thunderbird is connected to. Looks like a minor bug although for now problem seems to be gone.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (1)

more options

Keazen oplossing

I believe the error is finally fixed. It's still quite difficult to pinpoint the cause. Clearing .msf files and compacting mailbox didn't make a difference although in some situations it may help. After removing account, deleting all relevant profile folders and files, re-adding the account, switching between "Move to this folder" and "Just mark as deleted" in "Server settings->When I delete a message" couple of times, applying download message limit, restarting and removing the limit did the job. On a side note, inbox and other folders were not synchronised correctly to begin with. Weird, the problem was related only to one of many other accounts Thunderbird is connected to. Looks like a minor bug although for now problem seems to be gone.