Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why has HP taken over my computer this morning? GRRRRRRRRRRRRR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • 5 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan squiz

more options

Firefox has been my default browser for 5 years, since I bought the laptop. This morning I get up and HP has taken over "WELCOME TO YOUR NEW HP PC". All my bookmarks have fallen off, I can't set my own photo for the background, and not to mention anything else I haven't discovered yet. GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHY? WHY?? WHY???

Firefox has been my default browser for 5 years, since I bought the laptop. This morning I get up and HP has taken over "WELCOME TO YOUR NEW HP PC". All my bookmarks have fallen off, I can't set my own photo for the background, and not to mention anything else I haven't discovered yet. GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHY? WHY?? WHY???

Alle antwurden (5)

more options

Did you install or update anything?

HP = Hewlett Packard

more options

It is maybe not your main problem but you have a very troublesome plug-in - My Web Search. Google for information and third party removal advice.

more options

Sounds like some HP wizard bloatware forced itself again on laptop, maybe after a update from HP ?.

more options

I would be more worried about those stuck keys. Repetitive CAPITAL letters is indicative of a deep seated issue, one that might require professional help.

more options

HAHA! Thank you all so much for your prompt replies. I've just signed on again after a few hours and everything appears to be back to normal, including the bookmarks. I defaulted my browser to Firefox again this morning so hopefully it'll stay that way.

How dare HP try and takeover! If they had asked I still would've politely declined, but doing what they did just makes me angry ..

The only thing I did yesterday (in the way of 'updates') was to do a complete AVG scan.

Thank you all so much :) :) :) from sunny New Zealand.