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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

How do I set permissions?

  • 3 antwurd
  • 37 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan FredMcD

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I am trying to use Hello, but it won't access camera or microphone. The Help page says this will be set in the Permissions tab: but when I call it up, it says "You have not granted this site any special permissions." How do I get it to accept the camera and microphone?

I am trying to use Hello, but it won't access camera or microphone. The Help page says this will be set in the Permissions tab: but when I call it up, it says "You have not granted this site any special permissions." How do I get it to accept the camera and microphone?

Alle antwurden (3)

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Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

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OK, that confirms that the problem is not with permissions.

I can see and hear the chap at the other end, he cannot see or hear me. We can exchange text messages just fine, which incidentally proves his audio works, since I hear the message chime at his end!

I know my microphone is working here, because I can record audio with it. I haven't found out a way to test my camera at this end, but I'm betting it works too, I just can't get Hello to see it.

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Make shour the software switches are turned on. I don't use this. I've called the big guys to help you. Good luck.