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menu button does not work after windows 10 update?

  • 3 antwurd
  • 2 hawwe dit probleem
  • 15 werjeftes
  • Lêste antwurd fan FredMcD

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After what appears to be a recent windows 10 update, the Firefox menu button doesn't work. It won't open when clicked. Same thing happened with the Start button but that was fixed by doing a system restore. That didn't help the menu button

After what appears to be a recent windows 10 update, the Firefox menu button doesn't work. It won't open when clicked. Same thing happened with the Start button but that was fixed by doing a system restore. That didn't help the menu button

Alle antwurden (3)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Type about:preferences#general<enter> in the address bar.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0 Shockwave Flash 20.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 20.0.0.267
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict.

Adobe still offers Flash 18.0.0.268 as its extended support release further down

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Thank you Fred for your prompt response. It worked the second time, must have made an error at first try. Much appreciated.

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Glad to help. Safe Surfing.