Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

When using MIFI Mozilla disconnects me from the internet. I can use google chrome all day. What am I missing?

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan FredMcD

jeffgovero
jeffgovero
more options

When I connect my computer to the internet at home I have no problems....But when I connect to the internet through Verizon MIFI Jetpack and try and use Mozilla after about 3 minutes it disconnects me from the internet. I have to manually reconnect and again within 3 to 5 minutes it disconnects again. It mainly happens when I am at a hotel or in the airport. I don't have this problem when I use any other browser....Only Mozilla????

When I connect my computer to the internet at home I have no problems....But when I connect to the internet through Verizon MIFI Jetpack and try and use Mozilla after about 3 minutes it disconnects me from the internet. I have to manually reconnect and again within 3 to 5 minutes it disconnects again. It mainly happens when I am at a hotel or in the airport. I don't have this problem when I use any other browser....Only Mozilla????

Alle antwurden (1)

FredMcD
FredMcD
more options

The browser does not close, it just disconnects?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.