Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Is there an issue with Firefox on Linux, I have no connectivity since yesterday morning I live in west midlands uk

  • 7 antwurd
  • 1 hat dit probleem
  • 34 werjeftes
  • Lêste antwurd fan pepein

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I am connected to the net, I can access Firefox in XP. I have no connectivity to Firefox on Linux Mint 15 on both my laptop and PC. Both work fine on XP connecting to Firefox. I have had numerous cases of Linux dropping out over the last few months.

I am connected to the net, I can access Firefox in XP. I have no connectivity to Firefox on Linux Mint 15 on both my laptop and PC. Both work fine on XP connecting to Firefox. I have had numerous cases of Linux dropping out over the last few months.

Keazen oplossing

Hi John, Thanks again for getting back to me. Shortly after my last post I put my PC on and it went into Mozilla with no issues at all. I assume that the Linux website has been brought up again by the administartors that operate Lynux. I am not really sure but everything seems back to normal now. Thanks

Andy

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (7)

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I thought I had replied to this, guess I closed down before it sent.

OK here in UK and using a Mint Live Memory stick.

I do note their MINT news

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The belated initial post


Hi pepein, I am not sure this is going to turn out to be a Firefox support issue.

I see not particular reason why you should have a problem just in Mint. I am using Linux myself right now from the UK, but not Mint.

IIRC Mint's site and downloads were hacked recently.

You could have a problem with Mint itself, or may be trying to use their site. Have you tried with an alternative browser from Mint ?

What error messages are you getting ? What exactly does or does not happen ?

I will try later from at least a live dvd/memory stick Mint and check that works.


Not sure who added the escalate tag without commenting ? It was not me, but I will leave the Tag.

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Hi John 99 Thank you for your response to my post.

When I try to go into Firefox on Linux I get the following message:

UNABLE TO CONNECT

FIREFOX CAN'T ESTABLISH A CONNECTION TO THE SERVER AT www.linuxmint.com.

There is then the usual 3 bullet points suggesting what may be the cause of the problem.

I installed this copy of Linux Mint 15 sometime ago from a known good disc. Until Sunday the 20th February 2016 it had worked fine, connecting to Firefox every time with no problem.

As you suggested I tried another browser (Yahoo) on Linux and this worked fine. I have now made this my default browser on Linux and now I can get onto the Internet with no problem. I still have the problem on my PC, well I did the last time I looked.

Thanks again for your help and advice.

Andy Chamberlain

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Hi Andy, Try other sites, our support.mozilla.org for example do they work ?

If it is just linux.mint.com (and that works for me as you can see from my first post) then try clearing the cookies and reloading using keyboard shortcut Ctl + F5

On Windows systems especially after an upgrade of Firefox that sort of error is often related to security software not recognising the new browser

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Keazen oplossing

Hi John, Thanks again for getting back to me. Shortly after my last post I put my PC on and it went into Mozilla with no issues at all. I assume that the Linux website has been brought up again by the administartors that operate Lynux. I am not really sure but everything seems back to normal now. Thanks

Andy

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Great, I will mark your answer the solution

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Hi John Ok on that, at least everything is online now. Maybe if I had thought about it a bit more I could have avoided bothering you. Thanks again for your help

Best regards

Andy