Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

синхронизация

  • 1 antwurd
  • 1 hat dit probleem
  • 10 werjeftes
  • Lêste antwurd fan cor-el

more options

Reinstall Windows. Established MFF. He went with his account. Synchronization partial, some remember passwords and bookmarks do not, no.

Reinstall Windows. Established MFF. He went with his account. Synchronization partial, some remember passwords and bookmarks do not, no.

Alle antwurden (1)

more options

Is your question about restoring data via Sync after you have reinstalled Windows?

Note that Sync isn't designed to be used as a backup device, but merely to sync data between multiple devices. It is not guaranteed that you can restore data from the Sync server in case of problems with your OS or because you otherwise lost data. Requesting a new password because you forgot it or changing the password for the Firefox Sync account will wipe all data stored on the Sync server and you won't be able to retrieve data that was stored previously. Best is always to backup your personal data locally to be sure to be able to recover from issues.

You can check if you have a "C:\Windows.old" folder with personal data from the previously installed Windows version.

  • C:\Windows.old\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.