Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

My Firefox is installed on a Mac El Capitán OS. The installation of your approved Alpheios add-ons makes the browser crash. Why?

  • 1 antwurd
  • 3 hawwe dit probleem
  • 6 werjeftes
  • Lêste antwurd fan Michal Stanke

bleone
bleone
more options

My Firefox installed on a Mac El Capitán OS keeps on crashing since yesterday after the installation of your approved Alpheios add-ons (https://addons.mozilla.org/en-US/firefox/collections/the-alpheios-project/alpheios/). Teh problem is solved when the add-ons are rmoved.

I have been a regular and satisfied user of the Alpheios add-ons. What has changed since yesterday?

Thank you for your prompt response.

My Firefox installed on a Mac El Capitán OS keeps on crashing since yesterday after the installation of your approved Alpheios add-ons (https://addons.mozilla.org/en-US/firefox/collections/the-alpheios-project/alpheios/). Teh problem is solved when the add-ons are rmoved. I have been a regular and satisfied user of the Alpheios add-ons. What has changed since yesterday? Thank you for your prompt response.

Alle antwurden (1)

Michal Stanke
Michal Stanke
more options

Hi bleone.

There has been an update to Firefox 45 yesterday. The best what you can do is to get in touch with the add-on developers and inform them about the issue. Three of four of those add-ons haven't been updated since 2011, so they might be incompatible with newer Firefox versions, or need some settings to adjust.

Regards, Michal