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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes, even in safe mode

  • 3 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan BruceME

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See bp-ffad5a77-592f-42b7-bbb9-97c822160313

Since the V45 update, Firefox crashes every 5 to 15 minutes, even in safe mode.

Thanks for any help.

See bp-ffad5a77-592f-42b7-bbb9-97c822160313 Since the V45 update, Firefox crashes every 5 to 15 minutes, even in safe mode. Thanks for any help.

Alle antwurden (3)

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hi bruce, thanks for providing a crash id. unfortunately this crash is caused by trusteer rapport which is running on your device and hooking into firefox - please check that you are fully updated there or temporarily disable/uninstall that software for the moment.

please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes

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Thanks for the rapid reply. I had already updated Trusteer, before posting here. I have now reported the issue to IBM and will wait for their response. In the meantime, I'm on Chrome.

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Here's an update: IBM claims that there's a conflict with my add-ons, but the only add-on I use is the French language dictionary. However, just by disabling the dictionary the problem has mysteriously gone away. Go figure.