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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

using surface pro 4 and thunderbird keeps crashing without crash report

  • 3 antwurd
  • 2 hawwe dit probleem
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  • Lêste antwurd fan christ1

parmbhangal
parmbhangal
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I am using a surface pro 4 i5 proccessor and thunderbird keeps crashing, it keeps telling me 'not responding', it will not give me a crash report. I have not been able to solve the problem, mozilla appears to be unusable on this tablet.

I am using a surface pro 4 i5 proccessor and thunderbird keeps crashing, it keeps telling me 'not responding', it will not give me a crash report. I have not been able to solve the problem, mozilla appears to be unusable on this tablet.

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christ1
christ1
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Is it crashing or not responding? That's not the same thing.

In the latter case, what is your anti-virus software?

parmbhangal
parmbhangal Fraacheigener
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It is not responding, it is unusable at the moment because it stops responding even when you go to read an email. I have got several emails set up on my Mozilla but non of them respond and then we end up closing it down.

I am using windows defender as a anti-virus software.

christ1
christ1
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Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?