We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox freezes and slows computer upon hitting refresh

  • 3 antwurd
  • 2 hawwe dit probleem
  • 15 werjeftes
  • Lêste antwurd fan cor-el

more options

Scenario..

I have a dual monitor setup, with two browsers open in each monitor. Typically one browser in the second monitor has open various tabs such as Facebook, Streaming audio/video such as youtube or netflix, gmail, and other content.

In my main monitor I will have open what I am actively engaged in in the browser such aas a web forum like spiceworks. If I try to refresh the page with either F5 or FF refresh button, Firefox freezes, video or audio stops in the second monitor, and my computer becomes slow to respond. It last for about 10 or so seconds, then the page comes up and the video resumes. This has been happening since FF 46 push.

Scenario.. I have a dual monitor setup, with two browsers open in each monitor. Typically one browser in the second monitor has open various tabs such as Facebook, Streaming audio/video such as youtube or netflix, gmail, and other content. In my main monitor I will have open what I am actively engaged in in the browser such aas a web forum like spiceworks. If I try to refresh the page with either F5 or FF refresh button, Firefox freezes, video or audio stops in the second monitor, and my computer becomes slow to respond. It last for about 10 or so seconds, then the page comes up and the video resumes. This has been happening since FF 46 push.

Alle antwurden (3)

more options

Please ensure that your internet connection is fast enough. If you are attempting to load a website, Firefox may cause other internet activities like videos to freeze.

There are also a number of other factors to consider, all of which are outlined in these basic Mozilla troubleshooting articles:

more options

I have a 50/5 fiber connection and an i7 2.5Ghz with 8Gb ram. Don't think that's an issue. As it has showed up suddenly, more specifically after the update. I know correlation is not always causation, however. So I am open minded.

more options

You can try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.