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when I open yahoo.com and click to read a story the screen is blank

cmich525
cmich525
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Yahoo.com is my opening page on Firefox. Yahoo has a list of news stories, etc. when I click any story it opens to a blank page. This started happening about two weeks ago. It could be a security setting not sure how to fix this. When I tried it on Safari it works fine, but I prefer using Firefox (obviously!)

Thank you, Charles

Yahoo.com is my opening page on Firefox. Yahoo has a list of news stories, etc. when I click any story it opens to a blank page. This started happening about two weeks ago. It could be a security setting not sure how to fix this. When I tried it on Safari it works fine, but I prefer using Firefox (obviously!) Thank you, Charles

Alle antwurden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Are these links internal to Yahoo or are they outbound links to other sites? If you look at the address bar, what kind of URL do you see -- could you paste a few examples?

More generally:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?