Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

help,I'm going to lose my Firefox account

  • 1 antwurd
  • 2 hawwe dit probleem
  • 13 werjeftes
  • Lêste antwurd fan the-edmeister

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afew years ago, I signed up a firefox account with @yahoo.com.cn e-mail and password with 7 characters. Later Unfortunately, the @yahoo.com.cn email service closed down. Now, every time i try to log in addons.mozilla.com, i will get message "As part of our new password policy, your password must be 8 characters or more. Please update your password by issuing a password reset." But I can not reset my password via the old e-mail. How can I reactivate my account? Thanks. I can provide the original e-mail received from moziila when Registering my account as proof.

afew years ago, I signed up a firefox account with @yahoo.com.cn e-mail and password with 7 characters. Later Unfortunately, the @yahoo.com.cn email service closed down. Now, every time i try to log in addons.mozilla.com, i will get message "As part of our new password policy, your password must be 8 characters or more. Please update your password by issuing a password reset." But I can not reset my password via the old e-mail. How can I reactivate my account? Thanks. I can provide the original e-mail received from moziila when Registering my account as proof.

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Just create a new Firefox Account.