Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 88.198.187.182 (88.198.187.182:587), connect er

  • 4 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan christ1

jwillis
jwillis
more options

When I try to send email I get this message and, worst of all, emails I have spent time writing (one took me nearly an hour!) disappear altogether! I've searched all folders, sent, drafts, junk, deleted, but no sign of my precious emails! Please can this problem be solved!

When I try to send email I get this message and, worst of all, emails I have spent time writing (one took me nearly an hour!) disappear altogether! I've searched all folders, sent, drafts, junk, deleted, but no sign of my precious emails! Please can this problem be solved!

Alle antwurden (4)

Zenos
Zenos
more options

How did you get into a situation where you're using an IP address rather than a DNS name?

Who is your email provider?

Zenos
Zenos
more options

Hmm, ok, hetzner.de

If they have provided you a domain then I'd expect you to be able to use it in your email settings.

jwillis
jwillis Fraacheigener
more options

I haven't! This only happens on Thunderbird. My email address is my DNS name.

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.