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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox works for one user, but not for another on the same computer

  • 3 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan FredMcD

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Firefox works perfectly for myself when I am on my user page, but when my wife signs into her home screen, Firefox will not load at all. I have tried right-clicking and selecting "open" but still no results. I tried selecting "troubleshoot compatibility issues" but that got me no where as well. I basically just check e-mail and perform searches, whereas she is all about facebook & the games associated with facebook. Any suggestions?

Firefox works perfectly for myself when I am on my user page, but when my wife signs into her home screen, Firefox will not load at all. I have tried right-clicking and selecting "open" but still no results. I tried selecting "troubleshoot compatibility issues" but that got me no where as well. I basically just check e-mail and perform searches, whereas she is all about facebook & the games associated with facebook. Any suggestions?

Alle antwurden (3)

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Is your account haveing problems with the same sites?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Where there any warning messages?

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Thank you for the input, Holding down "shift" and trying to open Firefox in safe mode did not open the program either.

 Any other ideas?
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Hmm. When the program is started, does the icon show up? If yes, Right click on the icon and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit.