Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Is sudden link a bug? It interrupts to itself when I click known working links.

  • 3 antwurd
  • 1 hat dit probleem
  • 15 werjeftes
  • Lêste antwurd fan timothyh2ster

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This: http://search.suddenlink.net/index.php?origURL=http%3A//tlg_blog.html/&r=http%3A//www.thelittlegarden.org/acimhtml/manual/man4.html&bc= when I click known working links.

Is this a virus or a bug? I am on a Mac Pro early 2009 OS X El Capitan 10.11.5, using

Firefox 47.0

This: http://search.suddenlink.net/index.php?origURL=http%3A//tlg_blog.html/&r=http%3A//www.thelittlegarden.org/acimhtml/manual/man4.html&bc= when I click known working links. Is this a virus or a bug? I am on a Mac Pro early 2009 OS X El Capitan 10.11.5, using Firefox 47.0

Keazen oplossing

hi timothyh2ster, this sounds like an issue with adware on your device, so please perform all these steps:

  1. refresh firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Alle antwurden (3)

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Keazen oplossing

hi timothyh2ster, this sounds like an issue with adware on your device, so please perform all these steps:

  1. refresh firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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I did not realise adwcleaner worked on a Mac but Malwarebytes does have a Mac version:https://www.malwarebytes.com/antimalware/mac/ .

It may also be worth checking out this for a quick free scan. The bleepingcomputrer site is a respected site:

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Thanks for your help and links to malware app. This however, as I have now discovered, is my bad. When I created the page where this happened, the link was not a known good link, but one that went nowhere. So when this happened Suddenlink stepped in(still not good, I should have gotten a 404 error.) Maybe I need to design my pages so 404 errors do come up. Anyway, thanks again, Mozilla rocks!