Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I had to re-install firefox - no longer have the email that I set up my sync up with. I can sign-in successfully, but not able to access the verification email.

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How can I update my email account so that I have access to my Snyc info? Thanks!

How can I update my email account so that I have access to my Snyc info? Thanks!

Alle antwurden (1)

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Sorry, the email address that you used when you set up your Firefox Account is the user name for that account - it can't be changed. You would need to set up a new Firefox Account using the new email address, but that wouldn't get you your data back.

Re-installing Firefox should have automatically found your Profile with your data, and used that Profile. Unless you did more than merely re-install Firefox.

Did you have another device connected to your Sync account? If so, that device would have your data. If not, you were not using Sync as intended. Sync wasn't made to be used for 'cloud' data storage or when re-installing the operating system.