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How do I get thunderbird to automatically move messages it determines to be junk to the junk folder?

  • 6 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan Zenos

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Thunderbird now correctly identifies incoming junk -- "Thunderbird thinks that this message is junk". But it leaves these messages in my inbox. I want it to place messages so identified in my junk folder.

Thunderbird now correctly identifies incoming junk -- "Thunderbird thinks that this message is junk". But it leaves these messages in my inbox. I want it to place messages so identified in my junk folder.

Alle antwurden (6)

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Under

Tools|Account Settings|{select account}|Junk Controls

have you told it where to move Junk messages to?

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Thanks. My junk controls are set for "Move new junk messages to ... junk on local folders". And, indeed, if I mark a message as junk, then it is moved to that folder. But, if Thunderbird decides that a message is junk, it comes to my inbox (and not to the junk folder, where I want it to go). I've tried checking things on junk controls, and it doesn't route these messages to junk. I also read the piece on junk on support.mozilla. I'm sure this is something silly, but I can't seem to crack it!

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I found the problem. I had to check "mark messages determined to be junk a read". (I thought that would merely make the message heads be in regular, rather than bold-face type. But, actually, it is the box that gets the messages, identified as junk, moved automatically to the junk folder.)

Thanks, all, for your help on this. Sorry I was so dense . . .

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No, no, thank you for reporting back. It's not obvious why that should make any difference.

I get unread messages correctly stored in Junk. But it's possible those are messages I'm putting there via another client on a different device. I need to pay more attention.