Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages (see below) re battery life.

  • 2 antwurd
  • 2 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan AnandaR

more options

Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages: Is what they are saying true? Get up to 66% more battery life than Firefox when web browsing with Microsoft Edge* The recommended browser for Windows 10

Thank you, Gladys

Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages: Is what they are saying true? Get up to 66% more battery life than Firefox when web browsing with Microsoft Edge* The recommended browser for Windows 10 Thank you, Gladys

Keazen oplossing

This is not a natural message from Firefox, nor does it make sense for a desktop browser, even though Firefox runs on notebooks and laptops as well, of course. According to this page, it’s probably just some advert trying to force you to use Edge. I’m not entirely sure, but don’t think it’s offered by Microsoft. If it’s only a banner, it’s not really dangerous, but pop-up messages could indicate malware.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

more options

Keazen oplossing

This is not a natural message from Firefox, nor does it make sense for a desktop browser, even though Firefox runs on notebooks and laptops as well, of course. According to this page, it’s probably just some advert trying to force you to use Edge. I’m not entirely sure, but don’t think it’s offered by Microsoft. If it’s only a banner, it’s not really dangerous, but pop-up messages could indicate malware.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!