We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can't update. It says contact admin., but I'm admin?

  • 2 antwurd
  • 5 hawwe dit probleem
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  • Lêste antwurd fan cor-el

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Every time I open firefox it says to update (and it tries automatically). Each time it tries it says "Unable to Update...."you do not have the permission required to install...Please contact system administrator...etc. BUT--in settings I AM the System Administrator???

Every time I open firefox it says to update (and it tries automatically). Each time it tries it says "Unable to Update...."you do not have the permission required to install...Please contact system administrator...etc. BUT--in settings I AM the System Administrator???

Keazen oplossing

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

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If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

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Keazen oplossing

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.