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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why did IBM Trusteer Rapport Security Software stop working on Firefox after last update on 27 Jan 17?

  • 6 antwurd
  • 13 hawwe dit probleem
  • 14 werjeftes
  • Lêste antwurd fan Dave Wirth

ChuckR
ChuckR
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IBM Trusteer Rapport Icon no long appears on the bar and does not function on firefox, still works on Chrome and Explorer. Reloaded Trusteer but still no joy?

IBM Trusteer Rapport Icon no long appears on the bar and does not function on firefox, still works on Chrome and Explorer. Reloaded Trusteer but still no joy?

Keazen oplossing

Make sure you have the latest updates of your Trusteer software.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

You can contact Trusteer for support.

Dit antwurd yn kontekst lêze 👍 3

Alle antwurden (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Keazen oplossing

Make sure you have the latest updates of your Trusteer software.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

You can contact Trusteer for support.

ChuckR
ChuckR Fraacheigener
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Well, did all that a number of times, so until Mozilla sorts it out I will not be using firefox any more, end of story.

philipp
philipp
  • Moderator
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third-party applications hooking into firefox might need to adapt for new versions. ibm/trusteer is usually quite quick to do that, but you'd need to get into contact with their support: https://www.trusteer.com/support not much that mozilla can do in this regard...

ChuckR
ChuckR Fraacheigener
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OK who is responsible, is it Monzilla or Trusteer ?? Trusteer stopped working right after the update from Monzilla?? so it would follow that Monzilla/Firefox are the problem?? Internet explorer and Chrome work for me with Trusteer so it is Monzilla who have to sort themselves out Dr. Watson.

ChuckR
ChuckR Fraacheigener
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Thanks to all who responded, got a reply msg from Trusteer with a new link to download which solved the problem with firefox. Guess I wasn't the only one, good forum which actually works.

Dave Wirth
Dave Wirth
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IBM Security Trusteer Rapport Installation Complete 

   HomeSupportIBM Security Trusteer Rapport Installation Complete

Latest Updates - Supported Browsers Chrome 58 and Firefox 52 now supported on Windows! Click here to update Rapport for Windows

How do I revert back to Firefox 52.0, which IS supported by Trusteer Rapport?