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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 1 antwurd
  • 1 hat dit probleem
  • 4 werjeftes
  • Lêste antwurd fan philipp

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Here are the crash IDs - I can't open Mozilla at all even after uninstalling and reinstalling.

Crash ID: bp-994acad8-da22-439c-a14b-f38742170207 Crash ID: bp-2d0a6915-30bb-478e-bea3-0ec452170207 Crash ID: bp-af87f844-b5ff-40a3-a62b-e78352170207 Crash ID: bp-e8c90d5e-25f5-495c-a042-7a16c2170201 Crash ID: bp-6ce11fbb-8c25-4aed-8994-c338d2170131

Please help.

Here are the crash IDs - I can't open Mozilla at all even after uninstalling and reinstalling. Crash ID: bp-994acad8-da22-439c-a14b-f38742170207 Crash ID: bp-2d0a6915-30bb-478e-bea3-0ec452170207 Crash ID: bp-af87f844-b5ff-40a3-a62b-e78352170207 Crash ID: bp-e8c90d5e-25f5-495c-a042-7a16c2170201 Crash ID: bp-6ce11fbb-8c25-4aed-8994-c338d2170131 Please help.

Keazen oplossing

hi arigabriel, thanks for providing some crash ids. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

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Keazen oplossing

hi arigabriel, thanks for providing some crash ids. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox