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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

they keyboard shortcuts have somehow been changed so that when i press control it zooms out and when i press shift it goes back to the prior page

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out of nowhere, firefox started zooming out whenever i press ctrl and going to the prior page whenever i press shift. i don't understand how this happened and i can't figure out how to fix it.

out of nowhere, firefox started zooming out whenever i press ctrl and going to the prior page whenever i press shift. i don't understand how this happened and i can't figure out how to fix it.

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Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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This could be a problem with the mouse (there are mouse wheel actions with holding Shift or Ctrl or Alt).

  • Try to press the mouse wheel a few times when this happens.
  • Try to press all the status keys (Shift, Ctrl, Alt) a few times to see if that helps to recover from this.

Maybe try another mouse in case closing and restarting Firefox or rebooting the computer doesn't have affect.