Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox Crashes / Will Not Start After Update

Firefox will not start and instead gives me an error message after I update it. Versions before 50.1.0 work fine. For later versions, as soon as I open Firefox, the crash reporter opens instead and asks if I'd like to report it. I do and request to restart Firefox, but again another crash reporter opens instead. One crash ID that I recently had is: bp-5b6d1b68-48d5-48e4-a1bb-2e8290170425.

Firefox will not start and instead gives me an error message after I update it. Versions before 50.1.0 work fine. For later versions, as soon as I open Firefox, the crash reporter opens instead and asks if I'd like to report it. I do and request to restart Firefox, but again another crash reporter opens instead. One crash ID that I recently had is: bp-5b6d1b68-48d5-48e4-a1bb-2e8290170425.

Alle antwurden (3)

This appears to be a crash related to Websense Endpoint business security software (the DLL "qipcap64.dll" is called immediately before the crash). Is that something running on your system? Please see: Old versions of Websense cause startup crashes in Firefox.

Yes, it appears that is likely my problem, yet now I don't fully understand why. I have Triton AP-Endpoint version 8.2 build 2422 on my machine. According to the Triton AP-Endpoint browser support matrix at https://support.forcepoint.com/KBArticle?id=TRITON-AP-ENDPOINT-DLP-Browser-Support-Matrix, Firefox v52 should only require 8.2.0.2340 or later. Since 2422 > 2340, I'd guess that my Triton AP-Endpoint is OK. Maybe not?

Interestingly, note that v50 is the latest Firefox version I can get to work, and that matrix says v50 is the highest version where Triton AP-Endpoint v8.1 is all that is required. Might this have something to do with the Triton AP-Endpoint Policy Engine Version (given just under the Version 8.2 build 2422 as 8.1.0.151) on my machine?

Either way, I think I'll go ahead and contact Forcepoint/Websense as the link in the previous answer suggests.

drewc said

Either way, I think I'll go ahead and contact Forcepoint/Websense as the link in the previous answer suggests.

Thank you, because I was getting very confused. :-)