Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I have registered and verified the account. I sign out. When I try to sign back in, I'm told that my u/name & p/word are incorrect.

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  • Lêste antwurd fan cor-el

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I've successfully verified my account twice but I cannot sign in. When I click on "Ï don't remember my username"and "Ï don't remember my password", the website says it has sent an e-mail (on both occasions) but I haven't receive them. The same e-mail address is used on all communications - I received the verification e-mail but not the other two. What on earth do I do?

I've successfully verified my account twice but I cannot sign in. When I click on "Ï don't remember my username"and "Ï don't remember my password", the website says it has sent an e-mail (on both occasions) but I haven't receive them. The same e-mail address is used on all communications - I received the verification e-mail but not the other two. What on earth do I do?

Keazen oplossing

I'm back! I verified my question and BINGO! I'm in. It now recognizes my Username and Password. I have no idea what was wrong but it works now! Thank you whoever you are....

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Alle antwurden (5)

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Keazen oplossing

I'm back! I verified my question and BINGO! I'm in. It now recognizes my Username and Password. I have no idea what was wrong but it works now! Thank you whoever you are....

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

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Have same problem since I got a new computer. Why is it that I'm signed in Mozilla Support, but when I go to another page like the download themes it say to sign in again? & it will say I don't have an account when I try to sign in again

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Telvari Mozilla.org is devided into several separate support sites. Firefox support, add-ons, Bugzilla . . . . . Each has its own user database.

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Note that you do not have to sign in or register an other Mozilla account like the Add-ons website in order to install an extension or theme.