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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Firefox crashes

  • 2 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Randy052

Randy052
Randy052
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I have been using Firefox for years. Now I can't even load it or even after I update it. I get the following errors:

"Firefox is already running, but is not responding. The old Firefox must be closed to open a new window."

When I click "Close Firefox" I get "Profile Missing Box" with "Your Firefox profile cannot be loaded. It may be missing or inaccessible"

I have deleted Firefox, downloaded new version, still get the error.

Firefox will not open.

How can I fix this?

Thanks

I have been using Firefox for years. Now I can't even load it or even after I update it. I get the following errors: "Firefox is already running, but is not responding. The old Firefox must be closed to open a new window." When I click "Close Firefox" I get "Profile Missing Box" with "Your Firefox profile cannot be loaded. It may be missing or inaccessible" I have deleted Firefox, downloaded new version, still get the error. Firefox will not open. How can I fix this? Thanks

Alle antwurden (2)

FredMcD
FredMcD
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What's your computer system and Firefox version?

You may have a corrupt profiles.ini file.’’'Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/
  • Linux: *~/.mozilla/firefox/
  • Windows: %AppData%\Mozilla\Firefox\
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

Locate the profiles.ini file. Then rename or delete it.

Use the Profile Manager to create a new profile If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile https://support.mozilla.org/kb/Managing+profiles

Randy052
Randy052 Fraacheigener
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Hi didn't have that file profiles.ini

I am using windows 7 and installed the latest version of Firefox, which I thought would fix the problem. I unstalled the previous version.

Any other thoughts on how to fix this?