Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

deletes attachments

  • 1 antwurd
  • 1 hat dit probleem
  • 10 werjeftes
  • Lêste antwurd fan user1121639

irwinandmclaren
irwinandmclaren
more options

hi mozilla crew since yesterday when an email comes in with an attachment, the attachment gets deleted before i open it if i go to an old email from the same person approx 6 months ago and the attachment is there (same size) i click on that email and then the attachment deletes if i go to the new email which has deleted the attachment and forward to myself then the attachment is back and i can open it i spoke with a telstra tech and he was totally confused too and couldn't help cheers andrew nunns 03 94285829

hi mozilla crew since yesterday when an email comes in with an attachment, the attachment gets deleted before i open it if i go to an old email from the same person approx 6 months ago and the attachment is there (same size) i click on that email and then the attachment deletes if i go to the new email which has deleted the attachment and forward to myself then the attachment is back and i can open it i spoke with a telstra tech and he was totally confused too and couldn't help cheers andrew nunns 03 94285829

Alle antwurden (1)

user1121639
user1121639
more options

1. Find & open your Thunderbird Profile folder:

Select Help: Troubleshooting Information from the Thunderbird menu (either from the menu button , on the top right, or the normal menu at the top of the window.)

Under "Application Basics", beside "Profile Folder", click the "Show Profile" button. This will open a window showing the contents of your Thunderbird Profile folder.

2. Quit Thunderbird, but keep that window open showing your Thunderbird Profile folder.

3. Delete "global-messages-db.sqlite" and "panacea.dat" from the profile folder.

4. Start Thunderbird.

If this doesn't solve the problem, then:

5. Right-click the e-mail folder and choose Properties. Then click the Repair Folder button.

6. From the menu, select File: Compact Folders.

Please let me know how it goes.