Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can't sign in and Firefox/Mozilla can't reach me with an email???

  • 2 antwurd
  • 12 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan carol.allan

carol.allan
carol.allan
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It seems that my user name (wmbp92583@gmail.com) is being accepted but by password (A48bR#9082) is not being accepted. My username (wmbp92583@gmail.com) is not a valid email any longer.

If that is the problem, please change the email (wmbp92583@gmail.com) to (carol581114@icloud.com).

(carol581114@icloud.com) is a valid email.

It seems that my user name (wmbp92583@gmail.com) is being accepted but by password (A48bR#9082) is not being accepted. My username (wmbp92583@gmail.com) is not a valid email any longer. If that is the problem, please change the email (wmbp92583@gmail.com) to (carol581114@icloud.com). (carol581114@icloud.com) is a valid email.

Keazen oplossing

If you are talking about a Firefox Account for Sync or other services, you need to create a new account with that new email address. With a Firefox Account the email address is the primary identifier and the system is setup where that can't changed, currently. Some mention changing the "system" recently, but no firm information as to if or when that might happen.

Dit antwurd yn kontekst lêze 👍 4

Alle antwurden (2)

user1378671
user1378671
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Keazen oplossing

If you are talking about a Firefox Account for Sync or other services, you need to create a new account with that new email address. With a Firefox Account the email address is the primary identifier and the system is setup where that can't changed, currently. Some mention changing the "system" recently, but no firm information as to if or when that might happen.

carol.allan
carol.allan Fraacheigener
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I have the problem solved. I am using a different username and a different password than I mentioned in my post (Carol Allan).

Actually, I would not have posted such "private" information if I knew it was going to be there for everyone to see. Because of the fact that the posting is public information, I will not be using either the username or password in any of my login information. The username and password have been "retired" and "trashed."

Thank-you, "the-edmeister-3," for your contribution to solving the problem.