Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

IMAP failing to authenticate after changing the Password

  • 2 antwurd
  • 3 hawwe dit probleem
  • 11 werjeftes
  • Lêste antwurd fan atulasole

atulasole
atulasole
more options

This is regarding IMAP failing to authenticate when a user changes his/her password. In this case, we need restart the IMAP service on both the exchange server (DAG/cluster). This behavior is for Thunderbird.

Once the password is changes , Thunderbird won't allow us to send and receive emails it continuously prompts for new password. Is this behavior is by design ? why Thunderbird is not able understand that password has changed so in this case it should automatically store the new password and shall start working instead prompting user to enter password manually.

-Atul

This is regarding IMAP failing to authenticate when a user changes his/her password. In this case, we need restart the IMAP service on both the exchange server (DAG/cluster). This behavior is for Thunderbird. Once the password is changes , Thunderbird won't allow us to send and receive emails it continuously prompts for new password. Is this behavior is by design ? why Thunderbird is not able understand that password has changed so in this case it should automatically store the new password and shall start working instead prompting user to enter password manually. -Atul

Alle antwurden (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

You changed your password in the webmail account. Did you then change the password stored in Thunderbird ?

  • 'Menu icon' > 'Options' > 'Options' > Security' > 'Passwords' tab
  • click on 'saved Passwords'
  • click on 'show Passwords'
  • right click on the relevant mail account line and select 'Edit Password'.
  • Remove the old password and type in the new.
  • When done click on 'close'
  • click on OK
atulasole
atulasole Fraacheigener
more options

It is a Microsoft Exchange Account - Configured in Thunderbird with IMAP.

do I need to follow the same instruction on every password change ? will it not accept it automatically.