Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Cannot connect to you

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  • Lêste antwurd fan FredMcD

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When I click on the mozilla firefox icon this is what comes up hemailaccessonline.com. I am accessing the internet through explorer to reach you. My phone number is xxx-xxx-xxxx if unreachable through email. Thank You Patricia Rusert Gillette

When I click on the mozilla firefox icon this is what comes up hemailaccessonline.com. I am accessing the internet through explorer to reach you. My phone number is xxx-xxx-xxxx if unreachable through email. Thank You Patricia Rusert Gillette

Bewurke troch cor-el op

Alle antwurden (2)

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Hi   !

This search.hemailaccessonline.com is a browser hijacker, that you of course need to get rid of, and here's how :

Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any :   remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

Do the same in Windows' Control Panel => Programs.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-search-hemailaccessonline-com/

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Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please remove that information from your post.