Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why is Widevine interfering with YouTube on Firefox?

  • 5 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan jcolaizzi

jcolaizzi
jcolaizzi
more options

Every time a youtube video loads, it reloads. If I turn off Widevine this stops, but then Netflix won't run. This is happening on my windows desktop, windows laptop, and both computers at work, and only in the FIrefox browser.

Every time a youtube video loads, it reloads. If I turn off Widevine this stops, but then Netflix won't run. This is happening on my windows desktop, windows laptop, and both computers at work, and only in the FIrefox browser.

Alle antwurden (5)

Moses
Moses
  • Moderator
more options

Widevine is unrelated to YouTube. Widevine is only there to serve you protected content from Netflix, Hulu and the likes. YouTube works fine with the default HTML5 player. Unless you are using Flash (which itself has various issues), which from your System Details list, you are, then I would try disabling Flash and seeing how it runs.

jcolaizzi
jcolaizzi Fraacheigener
more options

As I said, when I turn off Widevine YouTube is fine, so obviously they are related somehow.

I tried turning off Flash and that had no effect on the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You will need Widevine for Netflix as you probably know.

You can open the YouTube test page to check support in Firefox for playing HTML5 media.

See also:

If you have any YouTube or media related extensions then try to disable those.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
jcolaizzi
jcolaizzi Fraacheigener
more options

Thank you but none of those things worked.

jcolaizzi
jcolaizzi Fraacheigener
more options

As I said, I did identify which add on was causing the problem, but I can't simply shut it off without causing another problem.