Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I use Norton WiFi privacy VPN. When it's active I can receive mail but not send it.

  • 2 antwurd
  • 4 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan EWGold

EWGold
EWGold
more options

I'm running Windows 10, Thunderbird 52.0, and Norton WiFi privacy (VPN), my internet provider is Time Warner (Spectrum) Mid-Hudson Valley. My problem is: When Norton Privacy is active I can receive e-mail but I cannot send it. When I disable Norton Privacy I can send and receive and send e-mail.

I'm running Windows 10, Thunderbird 52.0, and Norton WiFi privacy (VPN), my internet provider is Time Warner (Spectrum) Mid-Hudson Valley. My problem is: When Norton Privacy is active I can receive e-mail but I cannot send it. When I disable Norton Privacy I can send and receive and send e-mail.

Alle antwurden (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You need to talk to your provider about how to use a VPN and actually send mail, other than through their web mail.

Time Warner does not allow you to contact their mail server to send mail unless you are connected to the internet using their internet service. That is how I understand their policies (from half a world away), Your VPN by it's very nature [retends you are from somewhere else. It offers privacy by pretending you are from, well where ever symantecs endpoint is really. Russia, China, Alaska, but not hanging off a Time Warner cable.

EWGold
EWGold Fraacheigener
more options

Matt,

Thanks very much. I'll give TW another call, but I don't expect much. I get the feeling that I'm the only one with this particular problem. But I'm sure to follow up, and again thanks very much,

Ed