Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I cannot complete credit or debit card payments online since Saturday last.

  • 3 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan cor-el

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For the last four days I have been unable to complete online payments for online purchases. After entering full payment details the transactions stall and don't go through to the Bank issuer for approval. In other words the screen just does nothing and the payment is not completed

For the last four days I have been unable to complete online payments for online purchases. After entering full payment details the transactions stall and don't go through to the Bank issuer for approval. In other words the screen just does nothing and the payment is not completed

Alle antwurden (3)

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Did you press the Send button?

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Yes I press the send button!

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window