Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Quantum update broke my passwords and a whole lot else

  • 2 antwurd
  • 2 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan AdrienneA

AdrienneA
AdrienneA
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Automatic updates installed the new Quantum browser (v.57) and now I cannot export my passwords because you broke my extensions. If I try to re-install will I will lose my profile, and thus all my passwords?

This update should NOT HAVE BEEN AUTOMATICALLY INSTALLED. A radical new version that breaks thousands of extensions should NEVER have been installed without first warning the user, so that we could have backed up essential data before you broke everything..

Mozilla, you have completely failed me here.

Automatic updates installed the new Quantum browser (v.57) and now I cannot export my passwords because you broke my extensions. If I try to re-install will I will lose my profile, and thus all my passwords? This update should NOT HAVE BEEN AUTOMATICALLY INSTALLED. A radical new version that breaks thousands of extensions should NEVER have been installed without first warning the user, so that we could have backed up essential data before you broke everything.. Mozilla, you have completely failed me here.

Alle antwurden (2)

patrickmc
patrickmc
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Hello AdrienneA,

On your desktop do you see a folder called; Old Firefox?

These articles should help you recover your lost data.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Cheers, Patrick

AdrienneA
AdrienneA Fraacheigener
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No, there is no folder on my desktop. I have backed up my profile and plan to install the Extended Support Release version. Bye Bye Quantum.