We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

watching video doesn't work

  • 2 antwurd
  • 2 hawwe dit probleem
  • 15 werjeftes
  • Lêste antwurd fan Lt2211

terrancen
terrancen
more options

I downloaded the updated version of mozilla and when I try to play videos, they are distorted, green and purple like watching a 3d program without glasses. I did not have this problem before the update.

I downloaded the updated version of mozilla and when I try to play videos, they are distorted, green and purple like watching a 3d program without glasses. I did not have this problem before the update.

Alle antwurden (2)

Mkll
Mkll
more options

Try updating your Intel/AMD/Nvidia graphics card drivers to the latest version available on the manufacturers website.

If the issue still persists, try setting media.windows-media-foundation.use-nv12-formatto false in about:config.

If that doesn't work try disabling Hardware Acceleration in the Performance section of the options (hidden behind Use Recommended Settings).

Lt2211
Lt2211
more options

My videos just suddenly stopped working. They look normal till you touch the pointer to the start video arrow then they go all gray and won't play. Videos play fine on Explorer and on Firefox for Android. Tried the refresh thing did nothing. Any ideas?