Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Antivirus deletes firefox.exe

  • 3 antwurd
  • 3 hawwe dit probleem
  • 98 werjeftes
  • Lêste antwurd fan FredMcD

more options

Hello there. I tried to update Firefox to 58.01, but since updating my antivirus appears to block the firefox.exe.

I uninstalled Firefox completely, then tried to reinstall it but again my antivirus blocked it before I could open firefox.exe

I reinstalled Firefox again, this time disabling my antivirus and Firefox.exe appeared to work again, I was browsing and redownloading my addons. Once the antivirus enabled itself again after 10 minutes, the same problem happened. Firefox shortcuts couldn't find the Firefox.exe, and in the main Mozilla folder, firefox.exe had become firefox.exe.sig

When trying to uninstall it after this happens, I can't uninstall it through normal procedures unless I rename firefox.exe.sig to firefox.exe (which is also unable to run, says it isn't the proper version when it is)

Would appreciate some help here, thank you

Hello there. I tried to update Firefox to 58.01, but since updating my antivirus appears to block the firefox.exe. I uninstalled Firefox completely, then tried to reinstall it but again my antivirus blocked it before I could open firefox.exe I reinstalled Firefox again, this time disabling my antivirus and Firefox.exe appeared to work again, I was browsing and redownloading my addons. Once the antivirus enabled itself again after 10 minutes, the same problem happened. Firefox shortcuts couldn't find the Firefox.exe, and in the main Mozilla folder, firefox.exe had become firefox.exe.sig When trying to uninstall it after this happens, I can't uninstall it through normal procedures unless I rename firefox.exe.sig to firefox.exe (which is also unable to run, says it isn't the proper version when it is) Would appreciate some help here, thank you

Keazen oplossing

I went into the File Shield section of Avast and added the ProgramFiles\Mozilla folder to exceptions, the browser works now.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

more options

What anti-virus are you using? Also, contact its support.

more options

Keazen oplossing

I went into the File Shield section of Avast and added the ProgramFiles\Mozilla folder to exceptions, the browser works now.

more options

That was very good work. Well done.

Did you contact its support?