Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I cannot get to account settings in normal mode I can in safe mode

  • 5 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan lucky7x

more options

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mail account, add chat account, add feed account,add other account or remove account. I cannot see any other settings

When I click on account setting I get a small box labeled account settings with one button with a drop down arrow which works and gives a selection of: Add an account mail account, add chat account, add feed account,add other account or remove account. I cannot see any other settings

Keazen oplossing

Yes, I see the screen.I clicked on it and yes, it worked. Thank you very much.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (5)

more options

Can you provide a screenshot of this "account setting" control you are using?

I'd go to Tools|Account Settings in the menu in the Windows version of Thunderbird. I'm not sure what you're using.

Bewurke troch Zenos op

more options

Launch TB in safe mode, then check 'Reset toolbars and controls' and click 'Make changes and restart'. Does the Account Settings window now look OK in normal mode?

more options

I am using win10 home 64bit on destop with I7 4790 and 16 gb of ram and 500gb hd. thunderbird ver 52.6.0 32bit every thing appears normal in safe mode But I do not find an option to 'reset toolbars and controls' I have trued to send a screen shot but I get an error no image received I can send by e-mail if i have an e-mail to send to first image is normal second is safe

Bewurke troch lucky7x op

more options

When you launch in safe mode (Help/Restart with Add-ons Disabled), do you not see the window shown in the picture?

more options

Keazen oplossing

Yes, I see the screen.I clicked on it and yes, it worked. Thank you very much.