Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can't print

  • 3 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan Shadow110

bwi12345
bwi12345
more options

I'm running Firefox Quantum (61.0.1 64-bit) and am unable to print anything on any printer. This includes 3 physical printers as well as Microsoft Print to PDF; none of them function through Firefox. I have tried both wired (LAN & USB) as well as Wireless connections, but am always receiving the same errors (pics attached). I have also tried running Firefox without any addons. Google Chrome and Microsoft Edge work without issue. Curiously, I downloaded Primo PDF and that alone works fine.

When I open the print preview first, I receive the following error upon clicking 'print': Printer Error - An Error Occurred While Printing

When I do not open the print preview first and just hit CTRL-P, I receive the following error upon clicking 'print': Print Preview Error - An Error Occurred While Printing

Please help!

I'm running Firefox Quantum (61.0.1 64-bit) and am unable to print anything on any printer. This includes 3 physical printers as well as Microsoft Print to PDF; none of them function through Firefox. I have tried both wired (LAN & USB) as well as Wireless connections, but am always receiving the same errors (pics attached). I have also tried running Firefox without any addons. Google Chrome and Microsoft Edge work without issue. Curiously, I downloaded Primo PDF and that alone works fine. When I open the print preview first, I receive the following error upon clicking 'print': Printer Error - An Error Occurred While Printing When I do not open the print preview first and just hit CTRL-P, I receive the following error upon clicking 'print': Print Preview Error - An Error Occurred While Printing Please help!

Keazen oplossing

Hi, thanks for the response. I realized it's my antivirus, McAfee causing the problem. When I temporarily disable access protection and on-access scanner I can print fine. I think my IT group needs to add rules to allow permissions for Firefox. I reached out and are awaiting their response.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

WestEnd
WestEnd
more options

Did you uninstall and reinstall each of those printer driver software? Otherwise FF might've corrupted and to fix the print issue is complete uninstall and deleting the Mozilla folder and then reinstall the Browser again.

bwi12345
bwi12345 Fraacheigener
more options

Keazen oplossing

Hi, thanks for the response. I realized it's my antivirus, McAfee causing the problem. When I temporarily disable access protection and on-access scanner I can print fine. I think my IT group needs to add rules to allow permissions for Firefox. I reached out and are awaiting their response.

Shadow110
Shadow110
more options

Hi, glad figured it out, Yes Mcafee and about 5 others are a issue.

If you could please Select your Answer as the Solution that Solved the issue so others can find it.