Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Thunderbird will not install

  • 1 antwurd
  • 1 hat dit probleem
  • 9 werjeftes
  • Lêste antwurd fan Toad-Hall

Dusty54
Dusty54
more options

I installed Thunderbird onto my c:. I copied my old profile (on another drive) to my new installation after deleting the 'new profile' from the new installation. Great all my stuff came across. EXCEPT could not download new emails. Checked ISP. Deleted passwords on T'bird and re-entered them. Still no good. So uninstalled T'bird and reinstalled it now only to get a message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" . Yet when I checked my Appdate/Roaming the profile I copied to T'bird is still there. I removed that profile and uninstalled T'bird but still have the same issue with T'bird not starting because of a 'missing profile'. Any ideas?

I installed Thunderbird onto my c:. I copied my old profile (on another drive) to my new installation after deleting the 'new profile' from the new installation. Great all my stuff came across. EXCEPT could not download new emails. Checked ISP. Deleted passwords on T'bird and re-entered them. Still no good. So uninstalled T'bird and reinstalled it now only to get a message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" . Yet when I checked my Appdate/Roaming the profile I copied to T'bird is still there. I removed that profile and uninstalled T'bird but still have the same issue with T'bird not starting because of a 'missing profile'. Any ideas?

Alle antwurden (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Sounds like you copied the 'profile name' folder typically called 'xxxxxxx.default' in to the Appdata\Roaming\Thunderbird\'Profiles' folder. Deelted the default 'profile name' folder, but did not update the 'profiles.ini' file to point to a different profile - it was still trying to locate the one you deleted.

It would be much easier if you copied the old 'Roaming\Thunderbird folder. Then it copies over everything. And on new computer: Access 'Roaming' folder and delete the default 'Thunderbird' folder, then paste in the copied Thunderbird folder.

Make sure Thunderbird is not running whilst doing this.

then start Thunderbird.