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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

"Unexpected error" when trying to sign in via Windows, Android & ios

  • 5 antwurd
  • 3 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan McCoy

amy0213
amy0213
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Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error"

about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error" about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Keazen oplossing

Things should be back to normal now   -   would you try again please  ?

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (5)

McCoy
McCoy
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At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

But we're dealing with different time zones, and it's weekend - it may take a while, so please, hang in there.

amy0213
amy0213 Fraacheigener
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Thanks for telling me. I'm glad that I'm not alone in this

McCoy
McCoy
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Keazen oplossing

Things should be back to normal now   -   would you try again please  ?

amy0213
amy0213 Fraacheigener
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Yeah, its gone. Thnx

McCoy
McCoy
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amy0213 said

Yeah, its gone. Thnx

My pleasure - I'm glad that everything's back to normal  !